Hi,
Sorry for interfering here, Morton, but I would like to explain what Ian means by “please try a mobile connection.”
It doesn´t mean your internet doesn´t work or you have a bad connection. In most cases, the ISP is the culprit here because the ISP blocks internal IP address ranges. When a server of our backend systems is in one of these blocked ranges, you haven´t access to it, and it looks from the end-user’s point of view as if the server is not reachable or down.
Now, when you can use any other ISP (normally via “mobile connection” or via VPN connection), you can find out by yourself if it´s really a blocked range at your WAN ISP. That´s the reason why we ask and why we don´t see this as “completely meaningless”. As Ian mentioned, all services are up and running normally. We would see many more reports when any of our services is really down - especially when the MSFS SimBrief integration has been live for a few hours.
Personally, I had exactly the same issue, and therefore I know how important such tests are - here is a similar posting about this and that this was fixed by the ISP (where I was involved personally):
The posting shows a chronology of what we have tried and the result: I reported this to my own ISP, and the ISP removed the blocked IP ranges on their end. From this day on, I and the also the topic owner has no more connection issues to our services.
Cheers,
Richard