bonjour
aprés un formatage de disque , j’ai voulu réinstaller navigraph avec fms 2020 et fms data manager , mais je n’arrive pas a me loguer alors qu’avant cela fonctionnais très bien ,
j’ai 2 erreurs ,
error no active internet connection détected would you like to retry now ?
mais ma connection internet va très bien , auriez vous une solution ?
merciiii
Hello
after formatting the disk, I wanted to reinstall navigraph with fms 2020 and fms data manager, but I can’t log in even though it was working fine before,
I have 2 errors,
error no active internet connection detected would you like to retry now?
but my internet connection is fine, do you have a solution?
thank you
Ian
December 14, 2021, 2:02am
2
Hi…,
Welcome.
Are you talking MSFS or another FS?
For MSFS you use Navigraph Navdata Center .
Please post screenshots of error messages using Guide to posting Screenshots
Cheers
Ian
Bonjour
Navigraph FMS Data Manager
Envoyé à partir de Courrier pour Windows
Ian
December 14, 2021, 11:00pm
6
Hi …,
I suggest a fresh start using exact procedure below :
Please disable any Antivirus and firewall. Uninstall AV if needed.
Use Windows to uninstall FMS Data Manager. Specifically:
Press Start and open Apps & Features.
On the right hand side, open Programs and Features.
Find Navigraph FMS Data Manager in the list, select it, and press the Uninstall button above.
If they exist, delete folders:
c:\ProgramData\Navigraph and c:\Program Files (x86)\Navigraph.
Download and install latest FMS Data Manager to the default location.
Please let us know how you get on.
Cheers
Ian
Hello
I did everything you asked me to do, but it doesn’t work
I have uninstalled my antivirus
cut off all fire protection
I uninstalled the program and restart the computer
and he does not want to log in,
I have a laptop which works fine and the desktop pc which has navigraph does not want to log in, is it because I have windows 10 professional ??
I don’t know I took the airacs manually and I installed them in x-plane 11 on the other hand for fs 2020 no problem it’s only the fms for x-plane 11
I hope you will find a solution otherwise I will continue to put the airacs in manual
thank you
Envoyé à partir de Courrier pour Windows
Ian
December 15, 2021, 2:28am
8
Hi…,
Please connfirm:
You can run FMS Data Manager ok on your laptop, but not on your PC using the same login details?
You can run manual installers on both machines using the same login details?
Windows 10 professional (and Windows 11) are fine for FMS Data Manager.
Cheers
Ian
hello
exact for 1 and exact for 2
the software works perfectly on the laptop
but not on the desktop pc.
Envoyé à partir de Courrier pour Windows
Ian
December 15, 2021, 6:03am
10
Please upload latest log file on PC from c:\ProgramData\Navigraph\FMSClient\logs
Cheers
Ian
NAVData
December 15, 2021, 6:47am
11
… and the laptop runs in the same network as your PC, means the laptop uses exactly the same internet connection?
Cheers
Richard
yes
Envoyé à partir de Courrier pour Windows
Voila j’espère que ca va aider
Here i hope that will help
Télécharger Outlook pour Android
system
Closed
December 22, 2021, 7:08am
14
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.