I’ve noticed over the past week that staying signed into Navigraph Charts for longer than 3 or 4 hours is tricky. I access charts via Firefox (87.0 64-bit) and for example I’m currently en-route from KLAS to KDTW and I’ve been signed out twice (less than 4 hours of total time from initial browser session launch).
I do not access Navigraph charts via any other solution, nor do I use the Simlink product (uninstalled it after frequent in-flight authentication prompts).
I use the browser for other things during flight and do not experience similar timeouts with regards to authenticated credentials.
How do you confirm the web version of Charts? I don’t see a place where the version information is stored. I haven’t run an AV on my sim computer in 3 years (Microsoft Defender isn’t active on the machine). It’s a quarantined machine NAT’d off from my main network. I only access simbrief, charts.navigraph.com and skyvector.com on the computer in question.
Ian - I do. Although I get less, but I also have considerably less hours with Charts using Chrome. I can go maybe 75 minutes without getting signed out via Firefox. But I’ve got about ~400 hours of Firefox. I’ve only just installed Chrome after our discussion (no desire to use that browser) and only have about ~10 hours in Firefox but a similar interval (60-80 minutes per session) then a re-auth prompt.
Firefox tonight. Three sign outs in less than 4 hours. Simbrief remained signed in the whole time, as did vattastic and vatsim forums. (Trying to compare other authentication keep alives)
Guess I’ll close the loop on my own thread seeing ya’ll have gone silent. Over the past 48-hours no more constant sign-outs. So dunno what (if anything) changed on the back end. Still running the same version of both browsers and no system changes otherwise.
Hello
I al using the new chart functionnality in the G3000 workingtitle in MFS2020.
In have to sign in each time I start the sim
I use chrome
Some solution please
Thanks you
I’m having the same issues as described by the OP with charts app in my browser. I’m getting logged out of the app every hour or so. I use the most recent Chrome Browser and the app is also version 7.3.8.
While I am logged out of the charts app I am still logged into your main site and also the forum login is also active without having to enter my credentials. Which feels a bit weird, since I thought they all should be using the same login data in the background.
Now I have the same problem. Today I already had to relogin 3 times,
which is VERY ANNOYING since we now have a two factor login and I have to scan a barcode every time.
Please DO SOMETHING against that!