The past week I’ve had a lot of issues with connectivity performance while using the cloud version of the product on the website. I don’t run into these issues with the iOS app. I’m getting spinning wheels in places. Some weird behaviors such as the drop down box below the flight plan showing up. Right now I can’t even start a new flight because I have a spinning wheel that won’t go away. I haven’t used the desktop version as a like to keep from running as many programs as possible.
Here’s what I’ve been seeing all week. Additionally, Simlink periodically states that it cannot connect to the Navigraph server. I cannot capture a screenshot of this, however, because it’s periodic. I’ve uninstalled Navigraph and Simlink and get the same issue after reinstall. For what it’s worth, I’m using the Windows versions.
The common pattern we’ve found is that everyone affected are on Comcast, or ISPs that rely on Comcast in some way. It is not an issue with Navigraph infrastructure per se. Please contact your ISP’s support to report issues with connectivity against Amazon AWS which is our cloud provider.
