Hello, I have conducted a number of online flights recently and I have experienced Navigraph charts becoming very slow after some time (~approx. 1 hour).
I’ve found a number of threads on slow charts, where it was suggested, that there are issues with the customer’s ISP.
I don’t think so:
it is unlikely, that there are issues with all those ISP’s mentioned in EU and in US.
in my case, Navigraph is working fluently the first 45 minutes and then starting to get slower and slower. After > 1,5 hours it became hardly usable on every flight.
this occurs in parallel usage of simlink. W/o simlink usage the performance remains smooth.
So I really believe that there is an issue on your server side. Caching issue? It would be great, if you could look into this after this appears to be an issue reported over the last years.
I was reading about clean reinstall of Navigraph and Simlink… can someone confirm, if that helped?
So I reinstalled Navigraph and Simlink and did another longer flight today.
Again chart loading slowed down after 1 hour or so.
After some toggling between the opened charts the app actually crashed with a white screen. The interesting fact is, that after reopening the app all was fluent again!!
Not sure, if this is only me? However let me know , if I can do anything to help circling the root cause.
I am finding the same issue. Slows down to a point where it is unusable, rally caught me out on Vatsim today. This is on both desktop and iPad for me. Same problem.
Did antoher flight of 1h:30 min today. I have used my 2nd EFB to compare. Both are identical Surface tablets, latest Windows and Navigraph versions installed.
CPT side: used with Simlink and VATSIM monitoring
FO side: used with Simlink only
On the CPT side, charts starting to become slow after 45 min, and very slow after 60 min. As expected and described abobve. On the FO side no issues.
After restart of Navigraph on the CPT side, it was also fluent again.
