Simlink either crashes or stays on waiting for authentication when signing in

Charts Simlink/Moving Map
1

I have read most of the forums regarding the same thing, yet nothing works. Set chrome as my default browser. No window opens up when pressing sign in

2

Hi…,

Welcome.

Make sure your Windows time is synched to local time.

Please restart machine.

If no joy, I suggest you reinstall Simlink exactly as under:

Please disable any Antivirus and Firewall.

If you don’t have MSFS, in Simlink Plugin Settings uninstall Simlink plugin from your FS.

Then completely uninstall Simlink using Windows Programs and Features exactly as under .

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If they exist delete directories
c:\Users\username\AppData\Roaming\Navigraph\Simlink and c:\Program Files\Navigraph\Simlink

Then download and install latest Simlink for Windows

Please restart machine.

Please let us know how you get on.

Cheers
Ian

3

Hi Ian,

Unfortunately non of the above worked

4

Please try Vishal’s suggestions at Unable to Login to Simlink - #4 by vishalahir

Cheers
Ian

5

I had tried those suggestions before i posted the forum.

6

Hello,

If clicking the Sign In button on Simlink does not open any web browser with a Navigraph login page, please check the following points:

  1. Ensure no antivirus or other security applications are blocking the Simlink application.
  2. If you use VPN or proxy settings, please disable them and try again.
  3. Make sure that your system has a stable internet connection.
  4. If the issue persists, please clean up the Simlink application configuration by following the instructions at Navigraph Simlink sign-in - #10 by vishalahir.

Please feel free to let us know if you continue to experience the issue.

Best Regards,

Vishal Ahir
Navigraph

7

Nope nothing has changed, still have the issue

8

Hello,

If the Simlink application login issue persists after cleaning up, it’s possible that Simlink is being blocked by another security application, or there may be a problem with your internet router settings.

Please try logging into the Simlink application using a different Wi-Fi or LAN network.

Feel free to let us know about any issues with Navigraph products.

Best regards,

Vishal Ahir
Navigraph