Simlink keeps waiting for authentication

Charts Simlink/Moving Map
1

Screenshot (68)
Screenshot (68)1920×1080 88.8 KB

I am unable to use moving maps for Navigraph because Simlink continues to do this. I have already deleted all folders pertaining to Simlink and reintalled to no avail. Any help or suggestions?

Thanks,

Tanner

simlink_2023-06-02.dlog (1.9 KB)

2

Hi,

When you click on the “Sign In” button in the Simlink application it will open the default browser for Navigraph user authentication. so, please check it there Web Browser is open in the background which is waiting for the Navigraph user login.

Still you face the issue then please check the below points,

  1. Allow Simlink application from Antivirus and Firewall configuration.
  2. Make sure your Windows OS time is sync with the Internet.

Please let us know about the issue is fixed or not.

TR,

Vishal Ahir
Navigraph

3

When I press “Sign In” it doesn’t open the default browser for the Navigraph user authentication. Also, both points 1 and 2 have been completed and I still am unable to get past the “user authentication” screen.

Thanks,

Tanner

4

Hi,

Please look at this, to fix the issue.

TR,

Vishal Ahir
Navigraph