Reopening the app problem

when trying to reopen the app i receive “oops” at first then pushing "retry: it starts ok … well it is no deal but annoying.
any help? this happened after last payment for 2023 till year 2024


You have a valid account, so I don’t that as an issue.

Does this occur when accessing via a browser ?

I suggest you start from scratch with latest Charts and Simlink . Please disable any Antivirus and Firewall.

Please completely uninstall Charts and Simlink using Windows Programs and Features exactly as under .

If they exist delete directories
c:\Users\username\AppData\Roaming\Navigraph and c:\Program Files\Navigraph

Then download and install latest Simlink and Charts Desktop using the default prompted locations. Do not overrule.

Restart computer.