I can Not open Charts

[Kaptajnen]

I am a long-time subscriber. For some reason, I can not open Charts (or anything else) any longer.
Please help. Thanks

[Ian]

Hi…,

I suggest a fresh install.

Disable Antivirus in case that is an issue

Please use only Windows Programs and Features exactly as follows to uninstall Simlink and Charts:

• If they exist delete folders:
  c:\Users\username\AppData\Roaming\Navigraph\Simlink
  c:\Program Files\Navigraph\Simlink
  c:\Users\username\AppData\Roaming\Navigraph\Charts c:\Users\username\AppData\Local\Programs\Navigraph Charts
• Download and install latest Charts .
• Download and install latest Simlink .

Please let us know how you get on.

Cheers
Ian

[Kaptajnen]

I can not find a link to download Navigraph Simlink nor can I find any folders with that app.

So I am not able to do a fresh install.

Please send me a link so I can download it.

Thank you,
CLAUS

[Ian]

Hi Claus,

As above here is the link Simlink

Cheers
Ian

[Kaptajnen]

Hi again,

I downloaded and installed Simlink.

When I login, I still get this screen. How can I get to use my subscription to see the charts ?

[Ian]

Hi Claus,

How are you trying to run Charts.exe? From the Start menu? Please give specific steps.
Or are you trying to access Charts Cloud from your browser?

Cheers
Ian

[Kaptajnen]

Hi Ian,

Clicking on Charts Cloud did the trick!

Thank you!

[Ian]

Hi Claus,

You are welcome. Glad it is resolved.

Happy flying.

Ian

[Kaptajnen]

You might want to publish these downloads somewhere to help users oike me.

These charts are an amazing benefit