After numerous attempts, I keep receiving the following messages on the PMDG EFB.
“TERMINAL CHARTS CONNETION ERROR 01 (ARPTS LIST)”
And in search ident page on EFB “NOT IN DATABASE”
I have a valid account and have tried logging in and out of navigraph but keep getting the error, I can still use the PMDG 747/777/737 FMS as normal just not the EFB?. All other addons are ok .
Any advice is appreciated.