I decided to post a bit more detail about my steps and what is (not) happening in the sim.
MS AntiVirus is completely turned off
MS Firewall also completely turned off
I only use Charts within the Planes (QW787) and online via the ultimate subscription.
Currently, since yesterday I noticed this, I can not see any charts on the planes EFB´s
The pages stay blank (like white paper) in QW 787 and the authorization Pop-Up does not show anymore in QW 787 (probably bad requests??).
This morning
-
uninstalled the 787 V1.4 via Programs/Features and deleted ALL left overs in ROOT and elsewhere. Incl. License, etc… Restarted my PC afterwards
-
Installed the 787 V1.4 again (in Root as per installer suggested, not changed anything here)
-
Before #2 Checked if the the file navigraph_auth_status.dat was deleted, which I did manually before installing it again! It was. Just to be sure(which containt: status=auth_success)
-
Before #2 Checked if the file qwnvgsettings was deleted. Which I did manually. It was (which containt:[navigraphOIDC]
refresh_token=f88d61f2d583**************
-
Used P3D´s “Delete generated file” and started the sim
-
Took the 787-10 QW RR Model
-
Went directly to the EFB without planning or changing anything (with complete STOCK QW787.CFG). Turned on external power
-
Clicked on terminal charts
-
Put in START: EDDF and DEST: EDDM. Clicked “complete”
-
Clicked on “navigraph” right down corner
-
No POP Up showed up with the normally needed Authorization for using Navigraph
-
Also I noticed that normally the EFB Charts names from QW would normally switch to Navigraph ones (Names in the grey boxes would switch), they did NOT in this case
-
Clicking on any grey box would show a blank white “page” with nothing on it
-
Selected the QW charts again (Down right corner)
-
Selected an QW chart, works fine
-
closed the Sim
-
Checked the P3D Root directory if the files from #3 and #4 would have bin generated. This is not the case
So it seems the “1.4” EFB is not able to “pull the authorization” pop up.
Doing this manually by running the “QWNavigraphOidcClient” app as an ADMIN does bring up the pop up. After granting access the files as named at #3 and #4 are generated in P3D Root directory. The files do contain the needed token and needed status. The files date and time matches with the time I ran the “QWNavigraphOidcClient” Application manually.
But starting the SIM directly after this does not change anything in the EFB regarding the blank Navigraph pages.
Important EDIT:
Could the problem be on the Navigraph Side (API issues?). I have found some users who are stating that the Desktop Chart App is also showing blank pages. Online Charts, which I use via the WWW, do work properly. But they say desktop app shows blank pages.
I do not use the Desktop App, but I thought this could be a Hint to you to Check over at Navigraph if they have an issue with the API you are using.
Quote from another user:
As the title, the Navigraph chart source not working. Even did not show out any window or website as other topics. I tried to use Fiddler to monitor the connection action, then found the request got a 400 HTTP response like following:
HTTP/1.1 400 Bad Request
Content-Type: application/json; charset=utf-8
Date: Mon, 08 Mar 2021 16:17:39 GMT
Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET
Content-Length: 27
Connection: keep-alive
{“error”:“invalid_request”}
the request data pack like following:
POST https://identity.api.navigraph.com/connect/token HTTP/1.1
Connection: Keep-Alive
Content-Type: application/x-www-form-urlencoded; charset=utf-8
User-Agent: cpprestsdk/2.10.1
Content-Length: 139
Host: identity.api.navigraph.com
grant_type=refresh_token&refresh_token=&code_verifier=&client_id=charts-qualitywings-b787&client_secret=*************************
will these help you guys to find out the problem and solution? looking forward to your suggestion.
My sim is always used with ADMIN rights.