The navigraph charts work in all the PMDG aircraft (with EFB) and Aerosoft planes, but for some reason I cannot get them to display in the qw787 EFB. I have logged in and do have permission. Any ideas ? I’m pulling out what little hair I have left!!!
Please provide more details about the issue. By “cannot get them to display”, do you mean that they don’t load, that a menu is missing, or something else? Please provide a screenshot if possible.
On the same computer, open a browser and navigate to charts.navigraph.com and login using the same Navigraph account as in the QW 787. Can you load the charts there?
Then there is no issue with your account or your network. It narrows it down to something in the QW 787 implementation. I’d recommend you to file a report with QW and see if there are any logs that could help them pinpoint the issue.