I am trying to log in to my account and in SimLink I get -after pushing the SIGN IN button -the message “Please wait for user authentification” and nothing happens. A similar behaviour I have using Navigraph Hub. When signing in I get the message “Unable to sign in with device flow. Network Error”. This only happens with this two programs. In SimBrief, Navigraph Charts as well as EFB Charts everything works fine i.e. no problems when signing in. Help to solve this problem would be appreciated. Thanks.
Rolf
simlink_2025-05-24.dlog (6.2 KB)
main.log (681.2 KB)
Please attached find my log-files…
Hi @HanseRolf,
Your logs indicate that Hub and Simlink cannot initiate a network connection when calling our servers to process the login (which also the error messages indicate). These two applications does not have a common backend, but Hub and Charts does. As Charts works for you I am suspecting that Hub and Simlink might have been blocked by firewall on your system. Please check the settings for outgoing connections in any firewall or antivirus-software you might have and make sure that Navigraph Hub and Simlink are allowed outbound access.
Kind regards,
Markus
Hi Markus,
thanks for the advice and I will contact Kaspersky Support for a solution.
Kind regards,
Rolf
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