INOP messages even after logging back in

Happy new year to all of you. I Apologize if I put this message in the wrong category.

For the past few days, I have been been getting INOP message from the navigraph charts app, saying I have to log in. I almost have to log in every day (Three to four times a day) quite randomly, even when my navigraphi still runs, it appears I get logged off. I am not sure why this has been happening a lot lately, but it’s quite annoying. Do you guys gave any fix for this apart from logging back in everytime this happens ?

Thank you team

Hello! Welcome to our forum!

Are you using the desktop app or Charts Cloud (

Kind Regards,

Hello, good afternoon

I have the same problem, every time I want to open a STAR or APROACH I get this message, having to press reload, sometimes it respects the flight plan and other times it deletes it.

I usually use the desktop application.

Thank you

Hello! Could you please follow these steps:

  1. Press Win + R
  2. Type %appdata%/Navigraph Charts/logs and press enter
  3. In the Explorer window that opens, locate the main.log file
  4. Upload this file to your next post

Kind Regards,

i’m so sorry for not having responded.

I have two logs
main.old.log (1.0 MB)
main.log (297.4 KB)
Thanks for your answer !

Hello! Thank you for the logs!

Those logs do not seem to show any signs of repeated INOP errors. I have added extended logging to your account now, please let me know if/when you see the issue again and I will investigate further!

Kind Regards,

Helo Malte

I send you the log file,

Thanks for your answer

main.log (753.9 KB)


According to your log, you are having an issue similar to this:

Please let me know if you indeed are running a small/narrow monitor when encountering these issues!

Kind Regards,

Indeed I am using a 25-inch monitor but in a vertical position, and sometimes I zoom in to get closer.

When I open Navigraph on the 43-inch I have no problem.

However, I have noticed that for two days the 25-inch monitor has been giving more and more errors, having to restart Navigraph in the middle of the flight so that it can load the flight plan and the approaches.

I will continue to observe, but this did not happen before, it was a few months ago when it started.

Thank you

That is a possibility, yes. This is an edge case that relates to an update of the map that happened a couple of months ago. We do have it on our radar, and we’ll get to this issue in due time!

Just to confirm: could you try zooming out in the app? Just press Ctrl + - and the interface should get smaller. Do you get as many warnings then?

Kind Regards,

Hello again!

This should now be fixed in the recently released v8.33.0! Let us know if you are still seeing this issue.

Kind Regards,

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