Inop evenement inqttendu

[Chuck1960]

Good morning
I am a monthly subscriber and when I want to have the moving map, I get the message “INOP an unexpected event”.
Could you update my account in this regard?

[skysail]

Hello! Thanks for the feedback.

Since you have provided no details as to what version, OS or app you are using I am going to assume that you are using the desktop app on Windows. If this is incorrect, please let me know!

Please follow these steps to submit your log file:

1. Press Win + R
2. Type %appdata%/Navigraph Charts/logs and press enter
3. In the Explorer window that opens, locate the main.log file
4. Upload this file to your next post

---

Note: If you are using Navigraph Charts on a very small screen, or have just restricted the space available to the Charts application to a small area, this is a known issue that we are working on! See these topics:

• INOP error on medium to small-sized portrait screen
• INOP messages even after logging back in
• Losing connection

The temporary solution is provided in topic #1:

INOP error on medium to small-sized portrait screen

Based on our logs, you are indeed running a screen size and/or scale that is problematic for the current version of charts. As mentioned, we already have a bug filed internally to investigate this! In the meantime, you can zoom out the interface a bit ( Ctrl + - ). That should fix the issue temporarily - the key is to give the map a bit more space to breathe. I have added a reference to this topic to our bug, so we’ll let you know when we get this fixed! Apologies for the inconvenience. Kind…

Kind Regards,
Malte

[Hardy6]

Hi. Yes, I’m using a desktop and Navigraph charts, with W10. So, I have expanded the charts to stop the error message. Then just want for the update fix. Thanks for your help.

[skysail]

Hello again!

This should now be fixed in the recently released v8.33.0! Let us know if you are still seeing this issue.

Kind Regards,
Malte