I can log in navigraph charts

As titled, I have no way to log in to NAVIGRAPH CHARTS,Please help to check my subscription,I am buying the ultimate plan,thanks!!


We are experiencing an unusually heavy load on our servers at the moment and it is likely that this might have caused your issue. It should only be temporary, so please try again!

Sorry for the inconvenience, we’re actively looking into it!

Kind Regards,

i still can’t log in ,can you fix it for me ,thanks.


I suggest we start from scratch with latest Charts and Simlink . Please disable any Antivirus and Firewall.

In Simlink Plugin Settings uninstall Simlink plugin from your FS , then completely uninstall Simlink and Charts using Windows Programs and Features exactly as under .

If they exist delete directories
c:\Users\username\AppData\Roaming\Navigraph and c:\Program Files\Navigraph

Then download and install latest Simlink and Charts Desktop using the default prompted locations.

You should be advised of Simlink being installed into your FS (for non MSFS) .

Restart computer.

Please let us know how you get on.