OJSXM1
January 19, 2023, 8:58pm
1
Hello,
I recently purchased a subscription however, I am unable to log-in to the FMS Data Manager application (the others work fine).
I have tired reinstalling it, disabling my firewall, I removed the all special characters from the password, however it is still not working.
Can someone please assist.
Cheers
Ian
January 20, 2023, 1:39am
2
Hi…,
Welcome .
Please post a screenshot of any messages you get whilst trying to log in to FMS Data Manager using Guide to posting Screenshots
Cheers
Ian
OJSXM1
January 24, 2023, 3:55am
3
Hi Ian,
Thank you for your reply, please see attached.
KR
Ian
January 24, 2023, 4:11am
4
Hi …,
Checking you have indeed entered the correct password,
I suggest a fresh start using exact procedure below :
Please disable any Antivirus and firewall. Uninstall AV if needed.
In FMS Data Manager Settings Unregister Account:
Use Windows to uninstall FMS Data Manager. Specifically:
Press Start and open Apps & Features.
On the right hand side, open Programs and Features.
Find Navigraph FMS Data Manager in the list, select it, and press the Uninstall button above.
If they exist, delete folders:
c:\ProgramData\Navigraph and c:\Program Files (x86)\Navigraph.
Download and install latest FMS Data Manager to the default location.
Please let us know how you get on.
Cheers
Ian
OJSXM1
January 25, 2023, 5:32pm
5
Hi Ian,
I tried your suggestions and it still is not working.
KR,
OJ
OJSXM1
January 29, 2023, 3:30am
6
Good day,
Thank you for you assistance in this matter, however it is not working. Additionally, I downloaded and installed NavData Center, and I am receiving an error that there are no simulators detected. I am currently running Xplane 11 (latest version)