Determining account status- FMS Data Manager

Operating System; Windows

Hi there. I have jut purchased SimBrief subscription. On signing into FMS Data Manager for the first time and inputting the OTP received through the website,
'Determining account Status pops up and has remained for 10 minutes or more with no change. On FSX PMDG 777 there is a ‘Nav Data Out of Date’ message on starting up the CDU.

Hi…,

Welcome.

Hmmm, Maybe there was a temporary outage.

I just uninstalled, downloaded and installed latest FMS Data Manager with no problems.

You might try the same, possible disabling antivirus and firewall.

Cheers
Ian

Hi Ian,

Yes I tried deleting and reinstalling with the same outcome. I thought maybe it was due to Internet connection like previous forum posts but it loads the content on the website just fine.

Will try turning antivirus and firewalls off.

Cheers