Neither app will log in. I’ve read through several posts in the forum which indicate this is an occasional problem over some time…
I have re-installed both the data manager and simlink using the current files on the site and have deleted the sinlink folder in the appdata/roaming/navigraph/simlink directory. The pc has been rebooted each time. I’ve tried with the anti virus and firewall turned off but with the same result.
I wonder if a windows update has broken something? The pc has been unused for about 4 months due to a house move - when firing it up again there were a lot of updates waiting. XPlane 11 runs just fine. Using windows 10 (still). I have a working internet connection. Can anyone help please?
Same here on MSFS24. Just went bad a few hours ago. Tried reinstalling a couple of times but still getting strange behavior. SImlink not working and repeatedly asks me to login, Navigraph charts flashing repeatedly. Login link on browser will not take me to an actual login page. Simbrief dispatch has logged me out and will not let me log in. I take it their servers are down or have been hacked.
Hi,
It looks like something blocks the application. Do you have a firewall installed or an anti-virus? When yes, please try to turn it off for testing.
Another good option is to switch temporarily to a mobile connection, so see if your ISP blocks something.
Our servers are all up and running, so it must be something on your system.
Richard, Many thanks for the prompt reply. I have no idea what’s happened - but having rebooted the router (no change), then disabled the anti virus and firewall then rebooting the PC its all working again. Can’t work it out, then only thing I hadn’t tried before was a router reset (but that didn’t appear to change anything). Anyway, all is now well and I’m a happy bunny. Regards, Mike
Hi,
It’s possible that your ISP blocks IP ranges because when you wrote that there are no changes on your side, it must be something external, and the only thing is the internet connection. So, when you’re able, try to open a Wi-Fi hotspot on your mobile phone and try to start the FMS Data Manager from there.
When this works, you know it’s an ISP issue—when it doesn’t, something on your PC was changed, possibly in the background.
Hi Richard, some progress made. First attempt at a phone hot spot failed, probably my phone is too old! I borrowed a Pixel 9 on Vodaphone, set up the hot spot and instant connection - FMS data manager loaded and I was able to see my installed programs/apps OK. Didn’t have time to check Simconnect though.
Its clear that the problem is with my ISP (Vodaphone!). Any suggestions how to approach the ISP? Using the hot spot through my phone isn’t working (need a new phone anyway!) and I can’t rely on borrowing my daughter’s phone every time I want to use the sim.
