Over the last 3 days (?) or so, anytime I try to pull up a chart in Charts, it takes up to 2 to 3 minutes to load/display in Navigraph Charts. It does this via the browser as well as via the desktop app.
Hi Ian,
I confirmed I’m running the latest desktop version (8.28.0 Build 5311207087), and I also ran a speed test on my internet connection and it is fine. I’m in the North Dallas, Texas area and my ISP is AT&T.
Hi, Ian. I too have been having issues with flightplans taking forever to load in from Simbrief export and waiting minutes for charts to load.
App is up-to-date with 8.28.1 Build5311207087 and ran “Check for Update” to confirm.
I’m in Southern California with ATT U-Verse for internet and my dl speeds are their normal speeds. No issues with other programs I use, just Navigraph Charts.
I can confirm im on the latest iOS version and rebooted just in Case. still slow as molasses on a cold day. My internet speeds via speedtest are at my paid speed of 1 gig, and my locations is Orlando. ISP is AT&T.
For me, it’s extremely slow loading any type of charts via the Navigraph Charts browser (Chrome) or the Charts desktop app (Windows 11).
Definitely becoming a problem as others above have commented they’re noticing too. It feels like there’s some type of delay with Charts trying to download/load the chart.
I’ve contacted ATT and through much hair pulling and teeth grinding they say there was an issue and working on it… We’ll see. I’d recommend all others with same issue contact ATT support.
[Brielle] : Just now I have checked with the team there is server issue on this So it will fixed within 3-4 hours.
[Me] : ok great
5 hours later…
Don’t think this is an Amazon AWS thing. Hopefully Navigraph will work hard to resolve this issue because it really is bothersome waiting for charts to load.
If this continues, then maybe another charts provider is in order. Suggestions on good charts for sim most appreciated.
10 hours later…
Navigraph appear to be fixed and running smoothly. Praying this continues.
Not so sure this is ISP related. On my PC, no matter what program I’m using, whether it’s the desktop app, the in-game plugin or G3000 charts utility within the aircraft, the charts will take forever to load. Minutes within the apps and even longer within the g3000. And yet I’m having zero issues with the Navigraph App on my phone. PC connected via 2.5Gbps ethernet port with ATT U-Verse and my ATT phone is 5G