Can't enter SB user ID

Both with the Salty 747, and FBW A320 It won’t input my user ID. No error given, just the box remains blank…With the 747 it enters my ID, but then when I request the route after generating it, nothing happens. Though HD 787 mod with Simbrief works, fine…Just not these two aircraft. With the FBW A320 after generating a OFP it says in the sim there is no Simbrief Flightplan on file.

Hi…,

Welcome.

Please try my suggestions at Simbrief/navigraph account - #4 by Ian

Cheers
Ian

Thank you Ian…Will give it a shot later on…Any idea what I could do with the Salty 747? I was told from some of the team to possibly contact you guys. Thanks for your time!