Navigraph shart says can not calculate rout
Hello.
I am having the same trouble.
When i create a flight, add origin and destination airport and tick checkbox auto generate my route Navigraph is not creating route.
This isn’t working also on main app screen. I tried it on Desktop and Android mobile app versions.
I thought there might be a problem with my subscription payment, but i checked it on email and there is everything ok. I paid for Subsription on 25. Jul. When i go to Your Account → My subsription there is never ending loading circle and information: You have no active subscriptions.
Hi,
We’re investigating.
Regards,
Stephen
Hi again,
There was an issue with our route calculator which has been resolved now. Please try again!
Regards,
Stephen
Hi,
It seems that route calculator works now, but issue with My subscription still occurs.
When i click get started button there is sth like this:
Strange. What if you sign out from the main website and then in again with Stefan93?
Stephen
Now it works, but earlier I tried on 2 devices and it wasn’t working.
Thanks for quick support!
Regards, JS.
7 posts were merged into an existing topic: MSG ERROR “Failed to create a route”