Aircraft not showing in charts

Charts Simlink/Moving Map
1

New to Navigraph and has been working as expected for first three weeks.
Running Windows 10 with MSFS on desktop. Simlink installed.

Accessing chart clouds on Windows 8 Laptop.
Over the last couple of days I have “Cannot connect to simulator” showing on laptop after selecting arrow logo.
Other areas of map on Laptop is working as expected.
I note a similar topic however that one seemed to concentrate on Windows 11
I hope that a basic non technical fix for this is available. My first thought is to delete all and reinstall. Any help appreciated
Thom

2

Hi Thom,

If this is still an issue, I suggest for FS machine:

Uninstall Simlink using Windows Programs and Features

image

If they exist delete directories
c:\Users\username\AppData\Roaming\Navigraph\Simlink and c:\Program Files\Navigraph\Simlink

Then download and install latest Simlink using the default prompted locations.

If still an issue, please posts a screenshot of Simlink Status page using Posting Guide - Uploading Screenshots

Cheers
Ian