Charts not connecting to simulator

For the last two days Charts will not connect to X-Plane 11. I am running the latest version of Simlink and have updated Charts every time it said there was a new version. Avitab connected to Navigraph is working file.

Let me know if you need more information.

Thanks,
Jim

Hi Jim,

Lets start from scratch with latest Simlink . Please disable any Antivirus and Firewall.

In Simlink Plugin Settings uninstall Simlink plugin from X-Plane , then completely uninstall Simlink and Charts using Windows Programs and Features exactly as under.

If they exist delete directories
c:\Users\username\AppData\Roaming\Navigraph and c:\Program Files\Navigraph

Then download and install latest Simlink and Charts Desktop using the default prompted locations.

You should be advised of Simlink being installed into X-Plane. In Charts Desktop top right, click on Wings icon to Toggle Map Moving Map.

If you are still experiencing problems please post screenshots of Simlink Status and Simlink Plugin Settings pages using Guide to posting Screenshots. Also please post latest dlog from c:\Users\username\AppData\Roaming\Navigraph\Simlink\logs\

Please let us know how you get on.

Cheers
Ian

Hi Ian,
Thanks for the reply. After starting to uninstall the Simlink plugin I realized it had somehow become unlinked from X-Plane. Re-linking seemed to fix the problem.

Thanks Again,
Jim

Hi Jim,

You are welcome. Glad it is resolved.

Happy flying.

Ian