Hi…
After cancelling my Navigraph subscription I have non-stop problems with SimBierf. The plan and map loading is prolonged and often a map loading error pops up. The wheel spins and spins and nothing happens, or an error window pops up. I just have one question, are you knowingly doing this!
THX…
Hi…,
Make sure you have your Windows time synched with local real time.
Cheers
Ian
No kidding, let’s be serious, I know how to do this! I’ve been using SimBrief for a couple of years now. I used to have no problems with SimBrief without a Navigraph subscription, I’ll write again, no problems at all! Now a pop-up often appears on the screen with the quote “Timeout Error - The server took too long to respond”. I will devote myself to testing without a subscription for a few more days. I’ll take out a Navigraph subscription and see how SimBrief behaves. And then? Well, what then? We’ll see later…
Thanks for your interest in the problem…
I have the same thing on my Chromebook, same problems, on my laptop too. Only on the smartphone after logging into SimBrief is it OK.
And this is the result of my internet done with Speedtest
What puzzles me is why I don’t have problems logging into the Navigraph site, but logging in and planning a route, on SimBrief I have almost everywhere.
And the same problem in the Opera browser.
Once, after a long wait, the flight plan is created it again does not show the flight plan map, the screen is blank.
Today I have no more time, but tomorrow I will log in to my SimBrief account from my friends’ computers and see who is the culprit of this problem.
Non stop “Map load failed”!!
We appreciate the frustration of not being able to access service.
However the suggestion that we are doing this deliberately is unwarranted and offensive. Please drop the exclamations and implications and we shall work with you to resolve the issue.
Check there isn’t a common router issue which might be slowing or stopping connection.
Check any recent antivirus/firewall updates or changes.
Try disabling antivirus/firewall
Try connecting via a different internet connection such as hot spot on mobile phone.
Ian
OK. I got carried away with my nerves. Problem already known to you, I am removing exclamation marks and bad content. I will check what you have written. Thanks for your interest in my problem.
Hi, I’m having exact same issues with paid Navigraph subscription. It takes forever for anything in Simbrief to load or generate. Getting a lot of timeout errors. I’ve already tried connecting from a mobile hotspot and it doesn’t help. Issue started abot 2-3 days ago. I can’t even pull the SimBrief route to FSHud. Please help. I’m located in Poland
Ok, I think problem is caused by Orange Poland, doesn’t matter if mobile or cable. It finally started to work fine again when I used hotstpot from Plus GSM network in Poland. Before I was using Orange fiber and Orange GSM hotspot. With Plus GSM it works fine.
Witaj
Nie ma znaczenia, sieć, hotspot, wifi itp. itd. W Twoim przypadku to czysty przypadek. 
U mnie pomogło wyłączenie i włączenie Defendera, innego anty wirusa i zapory nie posiadam, i zresetowanie routera i tyle. Zastanawia mnie tylko czy to tylko pomogło co ja zrobiłem, czy aby “jakaś ręka” pomogła po rozdmuchaniu problemu, raptem się “naprawiło”. Nadmienię jeszcze, że miałem ten sam problem na stacjonarce na laptopie i na chromebooku i na wielu przeglądarkach. W komórce “Play” było wszystko OK. Sprawdzałem na hotspocie komórkowym
i tp. i na tych trzech urządzeniach był problem i jak pisałem wyżej, raptem znikł. Jeszcze jak pisałem sprawdzę i komputerach znajomych. Pozdrawiam
I will still officially report, here on the forum, about this problem only after the tests have been carried out.
This is an English language forum. Please update these posts to English, so others can read.
Ian
Run tracert on both connections to try and establish the routing issue either to or from the ISP.
Why don’t you delete my account for writing in my native language? I don’t think it’s a problem at the moment… PS. Let us learn languages.
I categorically disagree that the problem lies with my ‘computer’ equipment etc… Could it be that the problem has solved itself? Three devices had the same problem on different networks. Perhaps it is worth asking the question here, is it perhaps a miracle that has happened? A waste of my time and nerves! Best regards to true aviation geeks of all kinds!
Thank You for your concrete help.
Your welcome, bye bye
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