ever since yesterday, my simbrief downloader will not start. is keeps doing the cycle wheel and than says unable to connect. i even logged out and logged back in. is anyone else suffering from this. is navigraph/simbrief updating their app which is causing this. like i said i did not change or add anything.
edit: this started yesterday after i updated windows definitions which were KB2267602 versions 1.403.3364.0 1.403.3375.0 1.403.3397.0
Hi…,
SimBrief is running fine.
Maybe you could try restoring to a Windows restore point before the update?
Cheers
Ian
Hello, i have the same problem since some days. SimBrief Downloader is unable to connect but if i plan a flight and jump into the fenix320 it can download it ingame so my internet is not the problem here. I also reinstalled the downloader but still doesnt work.
Thanks for your help 
V 1.7.0(23240) Hello, it’s been the same for me since 2 days. After a long wait, during which the rotating wheel and the display “Loading” and then sometimes “Waiting” appear, the option to export the files appears. But this sometimes takes up to 5 minutes Greetings Stefan
Hi, please see my response here for some possible solutions and explanation on what might be happening: Simbrief loading problem - #16 by SimBrief
Cheers,
Hey,
thanks for the quick Reaktion
For me its not a slow loading issue, for me it isnt starting at all 
greetings Dom
Long time ago, but the problem persits. Downloader want start. Any news about it?
To check your connection, please try connecting via mobile phone hotspot.
Cheers
Ian
Every few days nothing works with the Simbrief Downloader. Other users also seem to have this problem. After another problem yesterday, I traced the route with Tracert. Done yesterday, 26Nov2024_1716Z
C:\Windows\System32>tracert www.simbrief.com
Routenverfolgung zu simbrief.com [192.95.16.233]
über maximal 30 Hops:
1 <1 ms <1 ms <1 ms fritz.box [192.xx.xx.xx]
2 40 ms 30 ms 19 ms p3e9bf3d3.dip0.t-ipconnect.de [62.155.243.211]
3 11 ms 10 ms 10 ms f-eh4-i.F.DE.NET.DTAG.DE [217.5.94.10]
4 9 ms 9 ms 9 ms f-eh4-i.F.DE.NET.DTAG.DE [217.5.94.10]
5 10 ms 10 ms 10 ms fra-5-a9.de.eu [91.121.131.24]
6 * * * Zeitüberschreitung der Anforderung.
7 * * * Zeitüberschreitung der Anforderung.
8 * * * Zeitüberschreitung der Anforderung.
9 17 ms 17 ms 16 ms be103.rbx-g1-nc5.fr.eu [178.33.100.158]
10 21 ms 21 ms 21 ms lon-thw-sbb1-nc5.uk.eu [54.36.50.240]
11 * * * Zeitüberschreitung der Anforderung.
12 145 ms 144 ms 144 ms be102.bhs-g1-nc5.qc.ca [198.27.73.204]
13 * * * Zeitüberschreitung der Anforderung.
14 * * * Zeitüberschreitung der Anforderung.
15 * * * Zeitüberschreitung der Anforderung.
16 * * * Zeitüberschreitung der Anforderung.
17 217 ms 217 ms 217 ms sbavi.simbrief.com [192.95.16.233]
Ablaufverfolgung beendet.
Regards,
Ruediger
Thats unnecessary. The connection works without problems. I can work with all websites at the same time simbrief downloader cant connect. Have exactly the same problem as Delphi. Every few days… Simbrief downloader has a problem… Please check!
I can confirm that I have had a problem with loading for the second week now, and I have no idea what to do.
Трассировка маршрута к simbrief.com [192.95.16.233]
с максимальным числом прыжков 30:
1 <1 мс <1 мс <1 мс 192.168.0.1
2 1 ms 1 ms 1 ms 100.123.128.1
3 1 ms 1 ms 1 ms 10.2.240.228
4 2 ms 2 ms 2 ms 79.104.2.105
5 46 ms 45 ms 45 ms mx01.Amsterdam.gldn.net [79.104.225.62]
6 * * * Превышен интервал ожидания для запроса.
7 * * * Превышен интервал ожидания для запроса.
8 * * * Превышен интервал ожидания для запроса.
9 * * * Превышен интервал ожидания для запроса.
10 66 ms 65 ms 65 ms be104.rbx-g1-nc5.fr.eu [178.33.100.160]
11 67 ms 65 ms 65 ms lon-thw-sbb1-nc5.uk.eu [54.36.50.240]
12 * * * Превышен интервал ожидания для запроса.
13 272 ms 142 ms 142 ms be102.bhs-g1-nc5.qc.ca [198.27.73.204]
14 * * * Превышен интервал ожидания для запроса.
15 * * * Превышен интервал ожидания для запроса.
16 * * * Превышен интервал ожидания для запроса.
17 * * * Превышен интервал ожидания для запроса.
18 142 ms 142 ms 142 ms sbavi.simbrief.com [192.95.16.233]
Will they ever fix this problem?
Please fix this problem! It persists since month! Is here no support avaible? Here is my tracert check and it shows the same error like the others had. Please fix this!
Hi, that trace route is normal. You can see on line 16 that it was able to connect to the SimBrief server, the other lines are normal and occur for most people, they are not related to the issues you are having.
Please try to generate a new flight plan with the Flight Maps option set to None. Then restart the SimBrief Downloader and check if it is able to connect.
To fully restart the SimBrief Downloader, right click on the icon in the task bar and choose “Exit”. Then restart the program from your Desktop icon or Start menu:
Best regards,
My settings was already at “None” and i know how to exit it complete. Since yesterday SimBrief flightplaning Website is extreme slow and Downloader is not able to connect. So i unistall downloader and want to download and install it again. Download speed is only 30kb/sec!!! Every other internet content has normal speeds! I think the simbrief servers are down!
I’m having trouble accessing Simbrief Downloader. It started today, April 10th, in the afternoon, since I flew in the morning at my time and it was working. Simbrief Downloader is simply loading endlessly. The Simbrief Dispatcher page is a little slow, as if my internet was bad, but I’m browsing normally elsewhere. I noticed that my speed for Simbrief is very slow, for example, I tried to download Simbrief Downloader and it said it would finish in 3 hours. Could it be a temporary problem with my network route? I’m in Brazil. Until then, everything was working. Strange.
Hi…,
There are many links between users and our servers. Most times this sort of slow done is due to one of these links and often the users ISP.
Thank you for the update. Glad it is resolved.
Happy flying.
Ian
The problem persits for me. Every few days Simbrief downloader and EFB tool are not able to connect. Internet speed is fine for all other things. Today again no connection avaible, still after a PC reboot.
