Access denied navdata

navigraph navdata center not working?

after logging in it show the below

“access denied”
“this application requires an active navigraph subscription”

Hi,
first of all, welcome here in our forum - I have checked your account and you still have a valid subscription. So, a few questions:

  1. Can you “sign in” in to the Navigraph webpage without any issue?
  2. Do you enter the Navigraph Navdata Center with your subscribed e-mail-address (*@hotmail.com) and your password which you´re using?

Cheers,
Richard

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