Good morning
On April 14th I received from PayPal a message that I have transferred a payment
(€ 90,63)to you (account Navigraph. Com) for my Ultimate Early, Order ID D4B8A9ECD8CE .
I don’t want an automatic debit from my account. For this year it’s okay but for 2023-2024 I want to make the decision by my own, because I’m 80 now and don’t know if I play the FS2020 the next year.
Can you confirm this to me?
Thank you in advance.
Henk Scheffer
Hi Henk,
Welcome.
At Subscriptions, you should be able to cancel your ongoing subscription which should stop the autorenewal, whilst still providing the current years services.
Cheers
Ian
Good morning Ian,
Thank you for your quick answer.
But how can I cancel my ongoing subscription. In my subscriptions details I can only change the billing period.
Is there also a notice period?
Thank you in advance.
Henk Scheffer
Hi Henk,
Please send an email to account@navigraph.com with your login details and we shall assist you to cancel your renewal. Even better if you can send screenshots there showing the issue using Guide to posting Screenshots
Cheers
Ian
hi I learned that it costs 75 euros annually but on the site it says 91 how can I pay 75? or is it a lie?
Hi,
where have you “learned” this? 
The 75 Euros are without tax, so it´s the net amount. The approx. 90 Euro are with tax, therefore the difference. So, not a lie - one price without, one with tax 
Hope that helps,
Richard
ok thanks---------------------------
I wanted to add something but helipads are not included in the flight plan cards? why don’t you add them? you have to leave only from airports where there are no parking spaces for helicopters
Hi,
Right now it isn’t possible to have helipads as origin/destination. We are working on ways to support helipads in this way.
Regards,
Stephen
thanks very much i am happy
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