Unable to update / install CHARTS

Hello all

Can someone help me maybe? I cannot update Charts, the error “Navigraph Charts is running. Click OK o close it. If it doesnt close, try closing it manually” appears…

And if i uninstall Charts with Revo Uninstaller with registry entries etc. the SAME error-message appears… WTF??? There is no component of charts running anymore. I have the same with SimToolKitPro.

Please help :slightly_smiling_face: thanks

Best regards, Trickedlist