Hello, since a view days I cannot update the Navdata for my TFDI MD11. I am on MSFS2020 and the HUB is updated. All my other aircrafts have no problems, also my AS has no problems.
kind regards Ronald
So I went to folder as mention in the picture . When I click install in the HUB I see a .rar file get downloaded in the folder but it disappeared in a couple seconds then the pop up is shown again
Hi RonnieD,
Can you please DM me main.log which you will find in %appdata%/navigraph-hub/logs/main.log
Kind regards,
Markus
Thank you for the help.
Now also Fly the maddog navigraph update starting to get weird…hmmm
(attachments)
main.log (85.5 KB)
@RonnieD From the logs it is looking normal. The latest version of maddogx has the navigation data installed in the work folder and not in community folder.
Kind regards,
Markus
@RonnieD Are you using any type of antivirus software? It looks from the logs as if another program is locking the file so that Hub cannot extract it. The MD11 archive contains a huge amount of files, so if another program is trying to analyze the contents, it is possible that it takes so much time that it blocks the extraction. If yes, then I am interested in exactly what antivirus software that would be. We are currently testing with Bitdefender as that is what many users on the forum so far has been using.
Kind regards,
Markus
@RonnieD Please try version 1.2.23 that was just released. Hub will now wait for up to 3 minutes before failing if another program is locking the file.
If you still have problems, please post the main.log again 
KInd regards,
Markus
Markus
I am an Bitdefender user also.
I did the update and it seems to work for the MD11!
[2025-10-01 17:16:52.683] [info] [ExtractionManager] Initialized
[2025-10-01 17:16:52.749] [info] Checking for update
[2025-10-01 17:16:52.750] [info] Checking for update (already in progress)
[2025-10-01 17:16:54.985] [info] Found version 1.2.23 (url: Navigraph Hub 1.2.23.exe)
[2025-10-01 17:16:54.986] [info] Downloading update from Navigraph Hub 1.2.23.exe
[2025-10-01 17:16:54.991] [info] Cached update sha512 checksum doesn’t match the latest available update. New update must be downloaded. Cached: RHkfYBhc4q/9zOFYpjm+roVu72jcsHHp94GSEnxns53c1BS2o/ozgSBur6gP0yKHoUrqpeqUrocYXFgJlmgOfw==, expected: Z0k0rT6cAItbhgU0RLcZa5aY03a4nzLnqEDzwM70IPnJuhZukbrcXV/33ds1x85/FI+BCAxWajX/rRDGhSZ+WA==. Directory for cached update will be cleaned
[2025-10-01 17:16:54.996] [info] Download block maps (old: “https://dl.navigraph-cdn.com/software/navigraph/windows/Navigraph%20Hub%201.2.23.exe.blockmap”, new: https://dl.navigraph-cdn.com/software/navigraph/windows/Navigraph%20Hub%201.2.23.exe.blockmap)
[2025-10-01 17:16:55.057] [info] Full: 94,796.22 KB, To download: 0 KB (0%)
[2025-10-01 17:16:55.392] [error] Cannot download differentially, fallback to full download: Error: sha512 checksum mismatch, expected Z0k0rT6cAItbhgU0RLcZa5aY03a4nzLnqEDzwM70IPnJuhZukbrcXV/33ds1x85/FI+BCAxWajX/rRDGhSZ+WA==, got Ng39WAQJoj1HJoSiZiF5MVoyIkgLQqOfS3ug9Cin8XB2AkiNdxCmKYE2d99FmDDMP/rov9sbp0s+E/3J5aQPOw==
at Object.newError (C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\index.js:47:19)
at DigestTransform.validate (C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:323:27)
at WriteStream. (C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\resources\app.asar\node_modules\electron-updater\out\differentialDownloader\DifferentialDownloader.js:133:41)
at WriteStream.emit (node:events:514:28)
at emitCloseNT (node:internal/streams/destroy:132:10)
at process.processTicksAndRejections (node:internal/process/task_queues:81:21)
[2025-10-01 17:17:05.195] [info] New version 1.2.23 has been downloaded to C:\Users\Ronald\AppData\Local\navigraph-hub-updater\pending\Navigraph Hub 1.2.23.exe
[2025-10-01 17:17:10.426] [info] Install on explicit quitAndInstall
[2025-10-01 17:17:10.427] [info] Install: isSilent: false, isForceRunAfter: true
[2025-10-01 17:17:11.082] [info] [ExtractionManager] Cleaning up 0 active extractions
[2025-10-01 17:17:11.196] [info] Update installer has already been triggered. Quitting application.
[2025-10-01 17:17:20.011] [info] [ExtractionManager] Initialized
[2025-10-01 17:17:20.107] [info] Checking for update
[2025-10-01 17:17:20.109] [info] Checking for update (already in progress)
[2025-10-01 17:17:22.348] [info] Update for version 1.2.23 is not available (latest version: 1.2.23, downgrade is disallowed).
[2025-10-01 17:17:28.369] [info] [ExtractionManager] Starting extraction 5a3fe91c-1c4b-44a8-9fdf-46e2fb4dddbb
[2025-10-01 17:17:28.369] [info] [ExtractionManager] File: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\downloads\8d60bbe3-a8ad-454c-9e08-7b2b40d0d229_flythemaddogx-2509.7z
[2025-10-01 17:17:28.370] [info] [ExtractionManager] Extract to: C:\Users\Ronald\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\Packages\lsh-maddogx-aircraft\work
[2025-10-01 17:17:28.370] [info] [ExtractionManager] 7zip path: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\resources\assets\bin\7za.exe
[2025-10-01 17:17:28.371] [info] [ExtractionManager] Checking file accessibility (may be locked by antivirus scanning)
[2025-10-01 17:17:28.372] [info] [ExtractionManager] File access check succeeded on attempt 1
[2025-10-01 17:17:28.373] [info] [ExtractionManager] Using Process Governor to set process priority to BelowNormal
[2025-10-01 17:17:28.578] [info] [ExtractionManager] Process spawned, PID: 21072
[2025-10-01 17:17:47.960] [info] [ExtractionManager] 7za.exe process closed with code 0
[2025-10-01 17:17:47.967] [info] [ExtractionManager] Exit code analysis for task 5a3fe91c-1c4b-44a8-9fdf-46e2fb4dddbb:
[2025-10-01 17:17:47.971] [info] - Exit code: 0
[2025-10-01 17:17:47.976] [info] - Error count: 0
[2025-10-01 17:17:47.981] [info] - First error: none
[2025-10-01 17:17:47.985] [info] [ExtractionManager] Extraction successful (code 0, no errors)
[2025-10-01 17:17:47.990] [info] [ExtractionManager] Removing temp file: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\downloads\8d60bbe3-a8ad-454c-9e08-7b2b40d0d229_flythemaddogx-2509.7z
[2025-10-01 17:17:48.097] [info] [ExtractionManager] Temp file removed successfully
[2025-10-01 17:17:53.106] [info] [ExtractionManager] Starting extraction 99747c9c-565d-4168-a6a9-19b0c38f76ae
[2025-10-01 17:17:53.112] [info] [ExtractionManager] File: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\downloads\31ab06cf-4f66-4540-881e-118d0e2ca43f_tfdi_md11_2509.7z
[2025-10-01 17:17:53.117] [info] [ExtractionManager] Extract to: D:\MSFS\MSFS\Community
[2025-10-01 17:17:53.123] [info] [ExtractionManager] 7zip path: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\resources\assets\bin\7za.exe
[2025-10-01 17:17:53.129] [info] [ExtractionManager] Checking file accessibility (may be locked by antivirus scanning)
[2025-10-01 17:17:53.314] [info] [ExtractionManager] File access check succeeded on attempt 1
[2025-10-01 17:17:53.319] [info] [ExtractionManager] Using Process Governor to set process priority to BelowNormal
[2025-10-01 17:17:53.333] [info] [ExtractionManager] Process spawned, PID: 24868
[2025-10-01 17:20:06.417] [info] [ExtractionManager] 7za.exe process closed with code 0
[2025-10-01 17:20:06.422] [info] [ExtractionManager] Exit code analysis for task 99747c9c-565d-4168-a6a9-19b0c38f76ae:
[2025-10-01 17:20:06.428] [info] - Exit code: 0
[2025-10-01 17:20:06.433] [info] - Error count: 0
[2025-10-01 17:20:06.438] [info] - First error: none
[2025-10-01 17:20:06.444] [info] [ExtractionManager] Extraction successful (code 0, no errors)
[2025-10-01 17:20:06.449] [info] [ExtractionManager] Removing temp file: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\downloads\31ab06cf-4f66-4540-881e-118d0e2ca43f_tfdi_md11_2509.7z
[2025-10-01 17:20:06.652] [info] [ExtractionManager] Temp file removed successfully
[2025-10-01 17:20:31.640] [info] [ExtractionManager] Starting extraction 2bc22282-4800-4ff9-98f1-6efe5fc45b96
[2025-10-01 17:20:31.645] [info] [ExtractionManager] File: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\downloads\894844b5-56aa-40a3-8b39-74eda6b58e1b_flythemaddogx-2509.7z
[2025-10-01 17:20:31.650] [info] [ExtractionManager] Extract to: C:\Users\Ronald\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\Packages\lsh-maddogx-aircraft\work
[2025-10-01 17:20:31.654] [info] [ExtractionManager] 7zip path: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\resources\assets\bin\7za.exe
[2025-10-01 17:20:31.658] [info] [ExtractionManager] Checking file accessibility (may be locked by antivirus scanning)
[2025-10-01 17:20:31.664] [info] [ExtractionManager] File access check succeeded on attempt 1
[2025-10-01 17:20:31.668] [info] [ExtractionManager] Using Process Governor to set process priority to BelowNormal
[2025-10-01 17:20:31.683] [info] [ExtractionManager] Process spawned, PID: 6120
[2025-10-01 17:20:53.783] [info] [ExtractionManager] 7za.exe process closed with code 0
[2025-10-01 17:20:53.789] [info] [ExtractionManager] Exit code analysis for task 2bc22282-4800-4ff9-98f1-6efe5fc45b96:
[2025-10-01 17:20:53.793] [info] - Exit code: 0
[2025-10-01 17:20:53.798] [info] - Error count: 0
[2025-10-01 17:20:53.803] [info] - First error: none
[2025-10-01 17:20:53.807] [info] [ExtractionManager] Extraction successful (code 0, no errors)
[2025-10-01 17:20:53.811] [info] [ExtractionManager] Removing temp file: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\downloads\894844b5-56aa-40a3-8b39-74eda6b58e1b_flythemaddogx-2509.7z
[2025-10-01 17:20:53.919] [info] [ExtractionManager] Temp file removed successfully
For now a new problem with the Maddog.
Everytime it says ïnstall in the HUB
After installing it all looks okay, untill I scroll and return back to the naddog and again install lights up.
weird
[2025-10-01 17:26:11.337] [info] [ExtractionManager] Starting extraction fdf52aa8-404c-4194-93e4-378a527be94f
[2025-10-01 17:26:11.342] [info] [ExtractionManager] File: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\downloads\d977073a-0146-4aa1-9c72-814dc63a564b_flythemaddogx-2509.7z
[2025-10-01 17:26:11.346] [info] [ExtractionManager] Extract to: C:\Users\Ronald\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\Packages\lsh-maddogx-aircraft\work
[2025-10-01 17:26:11.351] [info] [ExtractionManager] 7zip path: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\resources\assets\bin\7za.exe
[2025-10-01 17:26:11.356] [info] [ExtractionManager] Checking file accessibility (may be locked by antivirus scanning)
[2025-10-01 17:26:11.361] [info] [ExtractionManager] File access check succeeded on attempt 1
[2025-10-01 17:26:11.366] [info] [ExtractionManager] Using Process Governor to set process priority to BelowNormal
[2025-10-01 17:26:11.379] [info] [ExtractionManager] Process spawned, PID: 26940
[2025-10-01 17:26:34.017] [info] [ExtractionManager] 7za.exe process closed with code 0
[2025-10-01 17:26:34.022] [info] [ExtractionManager] Exit code analysis for task fdf52aa8-404c-4194-93e4-378a527be94f:
[2025-10-01 17:26:34.027] [info] - Exit code: 0
[2025-10-01 17:26:34.032] [info] - Error count: 0
[2025-10-01 17:26:34.036] [info] - First error: none
[2025-10-01 17:26:34.041] [info] [ExtractionManager] Extraction successful (code 0, no errors)
[2025-10-01 17:26:34.045] [info] [ExtractionManager] Removing temp file: C:\Users\Ronald\AppData\Local\Programs\navigraph-hub\downloads\d977073a-0146-4aa1-9c72-814dc63a564b_flythemaddogx-2509.7z
[2025-10-01 17:26:34.150] [info] [ExtractionManager] Temp file removed successfully
[2025-10-01 17:27:20.118] [info] Checking for update
[2025-10-01 17:27:20.167] [info] Update for version 1.2.23 is not available (latest version: 1.2.23, downgrade is disallowed).
Ok I realized the problem. It updated the Maddog correctly but there was a configuration error on our side that made Hub indicate that it was not installed. This is now fixed, no update of Hub needed.
Kind regards,
Markus
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