Simlink X-Plane 12 connection issue

[FrankLFRS]

I confirm a connection issue here with X-Plane 12 (it works since months).
I reinstalled it without success to connect.

[vishalahir]

HI,

Please send us a Plugin Status window screenshot from the Simlink application.

Thank you.

Best Regards,
Vishal Ahir
Navigraph

[FrankLFRS]

It waits and waits after clicking on Sign In (clean reinstall of SimLink). Latest macOS MacBook Pro M3 Max.

[vishalahir]

Hello,

Please follow the below steps to fix the issue,

1. Clean-up the Simlink configuration by follow this steps.
2. After Clean-up please reinstall the Simlink application.
3. Make sure your macOS date time and location is set to auto.
4. If you are using VPN or Proxy then please disable it.
5. Please check your network router settings to allow the Simlink application to access the network or restart your network router.
6. Done.

Please let us know if you still not able to SignIn in Simlink application.

Thank you.

Best Regards,
Vishal Ahir
Navigraph

[FrankLFRS]

I restarted the computer, and SimLink agreed to open the connection web page and connected.
My plane pointer is back on the map.
Thank you.

[vishalahir]

Hello,

We are glad to know that the issue is resolved now.
Please let us know if you encounter any problems with the Navigraph product.

Thank you.

Best Regards,
Vishal Ahir
Navigraph