Simlink not login in

[Johnferrieri]

Can not log in to Simlink, tried all fixes suggested on the forum but notting works.
can someone help, Thank you
John

[vishalahir]

Hi,

Please review the following steps to resolve the issue:

1. Ensure that Simlink has a valid internet connection.
2. If you are using a proxy or VPN, please disable it.
3. Allow Simlink through any security applications, such as Windows Defender or antivirus software, that may be blocking its access to the network.
4. Check your internet router settings to ensure they are not blocking access to the Navigraph server, or consider restarting your router.
5. Set Google Chrome as your default browser in your system settings.
6. Ensure that your system’s date and time, including the time zone, is set to automatic.
7. Reinstall the Simlink application.
8. Done.

If you continue to experience issues, please let us know.

Thank you.

Best Regards,
Vishal Ahir
Navigraph

[Johnferrieri]

Fixed, don.t know witch of the step did it, the only thing that has changed is on the ipad the arrow flash on and off did not do it before.
Thanks
John

| vishalahir
November 27 |

• | - |

Hi,

Please review the following steps to resolve the issue:

1. Ensure that Simlink has a valid internet connection.
2. If you are using a proxy or VPN, please disable it.
3. Allow Simlink through any security applications, such as Windows Defender or antivirus software, that may be blocking its access to the network.
4. Check your internet router settings to ensure they are not blocking access to the Navigraph server, or consider restarting your router.
5. Set Google Chrome as your default browser in your system settings.
6. Ensure that your system’s date and time, including the time zone, is set to automatic.
7. Reinstall the Simlink application.
8. Done.

If you continue to experience issues, please let us know.

Thank you.

Best Regards,
Vishal Ahir
Navigraph