Simlink logging out after computer wakes up - every time

Charts Simlink/Moving Map
1

I’m on the latest version of Simlink (1.1.28.0405), and it is now logging me out everytime I put my computer to sleep. I wake up the PC, and the Simlink window is there with the login screen. This didn’t happen with the previous version - I could keep it logged in for weeks without issue.

Is this a known bug and is there any way to fix it?

2

Hi,

We have not made any changes to that part of the code, but will investigate. I don’t see the same behaviour here.

Is it consistently doing this after computer restart or sometimes?

Regards,

Stephen

3

Hello,
This is happening to me to. Simlink and the main app now seem to log me out after every session. I keep logging back in to the main page, but Simlink keeps asking me to log in as well. As a result my 'plane is not showing up in the main Navigraph page. After 2 plus year’s of use this has never happened before. I’m also getting a Javascript warning after I close Navigraph down now. Help appreciated.

Steve Clarke

4

Hi,

Do you mean Navigraph Charts?

Again, which app? Could you also post a screenshot of the error message?

One idea: Could you please make sure that your computer clock is in sync.

Regards,

Stephen

5

Hi Stephen,

Thanks for getting in touch so promptly. I’ve just signed into my computer this morning and here’s the sequence I now get – which I have not had before.

  1. As soon as I sign in to my PC the Simlink sign in panel appears (this is new)
  2. When I do that the homepage sign in panel appears (this is also new)
  3. The home page opens with a panel that says “Open Navigraph Simlink (which seems odd, because I’ve just done that)
  4. I checked what I think is the Simlink panel and is shows the same time as my PC but in UTC
  5. It had the following words displayed “MSFS no longer uses plug in architecture…”

All of the above doesn’t normally happen, until the last couple of days. Last night I used the sim and noticed the flightpath of my plane was not being displayed on Navigraph as normal. I restarted the map in flight several times but it did not return.

When I closed down the Sim finally I got a message that said a JavaScript error has occurred. And I’m attaching a shot of that message. (first attachment)

Hope you can help. Is one solution just to un-install and re-install Navigraph? I’m a heavy and regular user of Navigraph and can’t fly now without it, so any solution appreciated.

Best wishes

Steve Clarke

image002.png

Navigraph.jpg
Navigraph.jpg566×516 84.6 KB

Navigraph no pug in archtecture.jpg
Navigraph no pug in archtecture.jpg618×637 65.3 KB

Nivgraph open Simlink.jpg
Nivgraph open Simlink.jpg1864×1227 242 KB

6

Hi,

For the Javascript error, please download and update the Charts desktop app by downloading the latest installer here.

For Simlink to complete the login process, you need to press the button Open Navigraph Simlink in that popup. Otherwise it will not be signed in. Please do that.

Then try everything again with rebooting. Also double check that your computer clock is synced as that might be one source of apps signing out.

Regards,

Stephen

7

Hi Stephen,

I have re-downloaded all my Navigraph apps including the Charts desktop as you suggest. As a result the JavaScript error is no longer appearing BUT an even stranger thing is happening.

I log on, the chart appears and links into MSFS, showing the ‘plane parked at the airport and ready to go. However, for the last three occasions, as I start the taxi the ‘plane disappears from the charts page and nothing I do (including re-starting Navigraph) will bring it back. It has been a reliable app over multiple years of use now, but I’m really puzzled about what is happening now.

Thoughts appreciated.

Bests

Steve Clarke

image002.png