I’m on the latest version of Simlink (1.1.28.0405), and it is now logging me out everytime I put my computer to sleep. I wake up the PC, and the Simlink window is there with the login screen. This didn’t happen with the previous version - I could keep it logged in for weeks without issue.
Is this a known bug and is there any way to fix it?
Thanks for getting in touch so promptly. I’ve just signed into my computer this morning and here’s the sequence I now get – which I have not had before.
As soon as I sign in to my PC the Simlink sign in panel appears (this is new)
When I do that the homepage sign in panel appears (this is also new)
The home page opens with a panel that says “Open Navigraph Simlink (which seems odd, because I’ve just done that)
I checked what I think is the Simlink panel and is shows the same time as my PC but in UTC
It had the following words displayed “MSFS no longer uses plug in architecture…”
All of the above doesn’t normally happen, until the last couple of days. Last night I used the sim and noticed the flightpath of my plane was not being displayed on Navigraph as normal. I restarted the map in flight several times but it did not return.
Hope you can help. Is one solution just to un-install and re-install Navigraph? I’m a heavy and regular user of Navigraph and can’t fly now without it, so any solution appreciated.
I log on, the chart appears and links into MSFS, showing the ‘plane parked at the airport and ready to go. However, for the last three occasions, as I start the taxi the ‘plane disappears from the charts page and nothing I do (including re-starting Navigraph) will bring it back. It has been a reliable app over multiple years of use now, but I’m really puzzled about what is happening now.
The clock matches and the Simlink version is 1.1.30.0607. I run it on a Windows 10 computer with MSFS. I keep everything updated to my best knowledge.
I wonder if you guys managed to find a solution to this issue. I cannot see a conclusion in this post. Let me know if you need any further details.
Thank you for sending us Simlink logs. From the logs details it look like Simlink application get block to access the internet to connect the Navigraph server. So, can you please check is there any Security or Antivirus application is blocking the Simlink application or not. And also please check if any Proxy or VPN settings are enable or not if VPN is enable then please disable it.
I have VPN installed but it’s very seldom active. It might have interrupted SimLink a few times this past days and this might have showed in the logs, but this is not what I’m talking about. My issue is to have to sign in several times a day when my computer wakes up from sleep mode (and with the VPN not running). I have entirely closed the VPN for a day and continue to get the SimLink sign-in screen every time I restart or log in on my computer.
If anything was blocking SimLink to access the internet, then I should experience disconnections during the day or not being able to sign in after login, don’t you think? This is not the case, though.
Hello! I started getting an issue, simlink is logging off every time I turn on my computer and when I log in it denies my login and tells me to check my computer time, I got no VPN at all and this is really annoying.
On Windows date and time menu do you have both “Set time automatically” and “Set time zone automatically” set to ON? This seems to have fixed my problem, I had “Set time zone automatically” set to OFF.