Hi,
Could you please check your network router settings? It seems like the Simlink isn’t able to connect to the Navigrapgh server. You can try restarting your network router and checking again.
If you’re still having trouble, please send us Simlink logs. They’re located in the %APPDATA%/Navigraph/Simlink/logs folder.
Let us know if you’re still facing the issue.
Thank You.
Best Regards,
Vishal Ahir
Navigraph