Route Finder server took too long to respond

I have been trying to use the Route Finder to create a route that avoids certain airspaces/FIR’s like the Sudan HSSS, for instance, and I keep getting an error message the the “server took too long to respond”. Am I doing something wrong or is this a known site server issue?
Thank you.

Hi,

Unfortunately this happens in some cases. Avoiding airspaces has a higher chance of returning the error.

This isn’t a quick fix and will probably require a complete redesign of the Route Finder tool, not something that will come soon I’m afraid.

Note however that in many cases, one of the other Suggested Routes next to the Route section might already avoid the airspaces you need. I would normally try selecting from these routes first to see if one of them meets your requirements, and only use the Route Finder if not.

Best regards,