Cannot login Navigraph FMS Data Manager

Hello
I’m unable to log in Navigraph FMS Data Manager. I’m getting error ‘email or password is incorrect’. I tried reinstalling the appliaction and changing password to digits/letters only but had no success.
What else can I do?

Hi …,

Welcome

I suggest a fresh start using exact procedure below :

Please disable any Antivirus and firewall. Uninstall AV if needed.

In FMS Data Manager Settings Unregister Account:

Use Windows to uninstall FMS Data Manager. Specifically:

  1. Press Start and open Apps & Features.
  2. On the right hand side, open Programs and Features.
  3. Find Navigraph FMS Data Manager in the list, select it, and press the Uninstall button above.

If they exist, delete folders:
c:\ProgramData\Navigraph and c:\Program Files (x86)\Navigraph.

Download and install latest FMS Data Manager to the default location.

Please let us know how you get on.

Cheers
Ian

Hi Ian, thank you for your reply
I tried to disable Antivirus and firewall and reisntalling FMS Data Manager but got no luck
I cannot find that “unregister account” button since my settings window looks like the following:

Please try entering your username rather than email.

Cheers
Ian

I tried username. Still the same error.

Please try Navdata Manual Installation.

Cheers
Ian

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