PMDG a/c will not update

Navigraph Hub (previously Navdata Center)
1

I am unable to update my PMDG aircraft, 700 800 using hub. All other updates work fine. I click on the buttons and nothing happens only for those aircraft. I have uninstalled and reinstalled Hub several times. This is after a reinstall of MSFS and PMDG on
a different drive.

2

Hi…

Welcome.

Check you are using the scroll bars in Navigraph Hub to see the PMDG entries as per AIRAC not updating in PMDG 737 database MSFS - #2 by Ian

Cheers
Ian

3

Yes but when pressed they do nothing. Also the x to exit the app does not work

4

A post was merged into an existing topic: Problems instaling latest AIRAC on PMDG 737-800

5

I reinstalled MSFS on a different drive along with the PMDG 7 & 800. Also I just finished the 2024 Alpha test and uninstalled that.

6

I am trying to keep the two threads regarding Hub separate as the circumstances are not the same.

We shall investigate.

Ian

7

I believe i have found a solution for this.

After another clean install of both the 737 and the Hub i had no luck. I then ran the programme as an administrator and it worked first time.

Hope that helps

Thanks
Tom

8

Thanks for trying! Did not work for me.

John

9

The problem may be it is not correctly setup on my system to find the PMDG data location. I just do not know how to fit that.

John

10

… but John, when you install the PMDG from their setup, the files will be installed everywhere in the world in the same folder/folder structure, so I´m curious why you think that.

Cheers,
Richard

11

After I open the Hub, it does show the two PMDG aircraft. I click on them and they don;t change color or update. All the other buttons work fine. I am not sure what else it could be but failure to find the path. Also, closing the Hub requires task manager instead for the normal closing procedure. Maybe that is a clue.
I have tried to uninstall and reinstall the hub with and without restarting windows 11. I am out of ideas.

12

My Hub show the PMDG as update (green). Everything else is blue for install after a reinstall of Hub. Firewall is open. Processes shows 4 entities named Navigator Hub. They each show memory usage ranging 250 mbs to 6 from with no disk or network activity except sporadic 0.1 mbs network . 25% CPU usage.

Hope this helps.

John

13

It was likely to be a bad previous PMDG uninstall as the root of the problem. Resolved at this time.