I have been experiencing a persistent grey screen whenever I launch Navigraph Hub. I have tried uninstalling and reinstalling it, and I completely removed all Navigraph files before reinstalling from my PC, but I still encounter the same issue.
Hello! Welcome to our forum!
Did you recently change the location of the Community folder? This is known to have caused issues for others, since it is not guaranteed that Hub has permissions to access the new location.
Regardless, please try to sign out and then in again. You can find the sign-out button in the tray menu for Navigraph Hub:
Also, please upload the logs by following these instructions:
- Press Win + R
- Type
%appdata%/navigraph-hub/logsand press enter - In the Explorer window that opens, locate the
main.logfile - Upload this file to your next post
Kind Regards,
Malte
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