Not able to access FMS data

Navigation Data General non MSFS data
1

I created an account with my email address and purchased an Ultimate subscription. My account indicates I have 2106 and it is ACTIVE. I had download the FMS Data Manager and when I open it finds 3 items. And when I try to UPDATE these items I get the message “You don’t have access to FMS Data. Would you like…”
Incidentally my Account Name Bill Schachow does not show 2106 beside it.

BillSch

2

Hi Bill,

Welcome.

Check you are logging in with correct username and password.

You could restart afresh:

Please disable any Antivirus and firewall.

Please use Windows Programs and Features exactly as under .to uninstall FMS Data Manager.

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image2248×534 46.8 KB

If they exist, please delete folders:
c:\ProgramData\Navigraph\FMSClient and c:\Program Files (x86)\Navigraph\FMS Data Manager.

Please download and install latest FMS Data Manager .

If still no joy, please send an email to account@navigraph.com .

Cheers
Ian

3

A post was split to a new topic: Navigational data failed message

4

Hi, Ian

I had Account problems. Once I had this fixed I downloaded the latest copy of FMS Data Managers and all my simulators are now UPDATED!!!

Thanks for you help.

BillSch

5

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