No simulators detected - Nov 23


i have the problem many other seemed to have before. I already tried the following things:

  1. uninstall - reboot - install - reboot - try… didn’t work
  2. look for the correct path in the usercfg.opt… didn’t work
  3. deleted contents.xml… didn’t work
  4. remove the PMDG NavData and SidStar Folder… didn’t work

i don’t know what to do any more.

my installed addons are Fenix A320, PMDG 737 + 738, Maddog X

regards Stephan

Hi Stephan,

Please confirm you are reinstalling the latest Navigraph Hub Version 1.2.4 from Navigraph, and are running it on the Windows machine running MSFS.


I installed version, latest from your website.

Using WIndows 11 and MSFS (MS Store Version)

Make sure you have the standard installation folders and these have correct permissions as per FAQ - Navigraph Navdata Center could not find/access simulator.

I have enable extra logging, so please try again.


hi Ian,

i checked the permissions as said in the FAQ. they look the same on my system.

the path in the .opt file looks like this:

InstalledPackagesPath "C:\Users\Stephan\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages"

Now that you have enabled logging I startet the Hub once as normal user and once with admin privileges.

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