No simulators detected - Nov 23

Navigraph Hub
1

Hi,

i have the problem many other seemed to have before. I already tried the following things:

  1. uninstall - reboot - install - reboot - try… didn’t work
  2. look for the correct path in the usercfg.opt… didn’t work
  3. deleted contents.xml… didn’t work
  4. remove the PMDG NavData and SidStar Folder… didn’t work

i don’t know what to do any more.

my installed addons are Fenix A320, PMDG 737 + 738, Maddog X

regards Stephan

2

Hi Stephan,

Please confirm you are reinstalling the latest Navigraph Hub Version 1.2.4 from Navigraph, and are running it on the Windows machine running MSFS.

Cheers
Ian

3

I installed version 1.2.4.0, latest from your website.

Using WIndows 11 and MSFS 1.35.14.0 (MS Store Version)

4

Make sure you have the standard installation folders and these have correct permissions as per FAQ - Navigraph Navdata Center could not find/access simulator.

I have enable extra logging, so please try again.

Cheers
Ian

5

hi Ian,

i checked the permissions as said in the FAQ. they look the same on my system.

the path in the .opt file looks like this:

InstalledPackagesPath "C:\Users\Stephan\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages"

Now that you have enabled logging I startet the Hub once as normal user and once with admin privileges.

6

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