LTFJ charts crash

Hello,
When trying to load the LTFJ approach chart for ILS Z runway 06L, Charts is crashing.
It’s happening both in the Web app and the standalone Charts app for Windows.

Does everyone have the issue ? (sorry if it is a known problem)

Thanks,
Haddock

Hi Haddock,
Sorry, not reproduceable - I have tried it now on my Android phone with the latest version. No crash:

Can you confirm that this happened only on this chart? Have you tried to uninstall the chart app, reboot and re-install it?

Cheers
Richard

Hello,

Sorry, it seems I forgot a step that I didn’t realize was necessary. Can you do the following test ?
Go to Navigraph Charts , look for LTFJ, Charts button, APP button, select the first one (ILS Z 06L) then click the “Show chart as map overlay” button.

It crashes both the web site and the standalone Charts app for me :
“INOP - An Unexpected Occurrence - Please try to reload Navigraph Charts. If the problem still persists visit our forum for support.”

Thank you,
Christophe a.k.a. Haddock

(Edit : I have seen no other chart that produces the same issue)
(Edit 2 : it also crashes the Android App)

Same “crash” in Charts Desktop for Windows here using the latest procedure described by Captain Haddock.

Regards,

Tim

Good evening all,

I have encountered the same issue a couple of minutes ago , the issue is appearing only with the LTFJ ILS Z 06L chart .

Your kind help is sincerely appreciated.

Yours faithfully,
Ahmad H.

Hi guys,
I can confirm this issue and of course we will investigate. I will move this topic into the correct category, that our chart-team can look on it. Thank you very much for the reports and the details, specially to @Haddock31

Cheers,
Richard

Hello everyone!

We have identified and fixed the issue. This chart should no longer cause crashes!
Sorry for the inconvenience.

Kind Regards,
Malte

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