INOP An Unexpected Occurence

Charts Desktop
1

Having reported an issue with the layers yesterday HERE

I just started the charts desktop app to plan this evenings flight and discovered that most of the layers were not working at all. Then, as I was trying to get some to appear the app gave me the ‘INOP An Unexpected Occurence’ message. I hit ‘RETRY’ and it booted me out and asked that I signed in again. I did but the problem persists.

I did a system restart but the issue keeps happening over and over. Impossible to use the program. As soon as I try to view a layer it crashes to the ‘INOP’ screen. If I hit ‘RETRY’ it loads back in but the map looks all wrong. It’s not loading correctly and if I try to do anything with it it’s back to the ‘INOP’ screen.

Come on now, Chaps. I have been a long time advocate and user of your product but these issues are becoming just a little too frequent these days. It’s scuppered my evening plans and I am, after all, paying you for the privilege.

1 Like
2

Seeing the same, started for me yesterday evening, both on the Web and App version. INOP when clicking on weather to select overlays for Turbulence, Icing, etc…

3

Hi guys,

I can reproduce this as well. Really sorry for the inconvenience. We are looking into getting things back to normal as soon as possible.

Kind regards,

Markus

2 Likes
4

Awesome, thanks for the feedback!

5

Hello!

Please try again with the recently released v8.38.1 and let us know how it works!
Make sure that you are on the latest version by checking the settings page.

Kind Regards,
Malte

6

Seems to be working well for me now, fella. Thanks for sorting this out.

1 Like
7

That’s great to hear! No worries, thank you for the feedback!

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