In game panel panning not working

I’m having an issue where I’m not able to pan the map on the in game panel on my 2nd monitor.
Everything functions ok when it’s open on my primary monitor.
I have closed and reopened it, and even restarted the sim. I’ve never had this issue before.
When it first opens on second screen panning works, but once I click on the primary screen or resize, that’s it when the panning locks up.
Any ideas on how I can get this working again?

Hello! Thanks for the feedback.

Unfortunately, this is beyond our control. We have not changed anything, but the simulator may have been updated, introducing an unintentional regression.

I could reproduce the panning issues at first, but as soon as I clicked around in the interface, the panning started to work again. Even on my second monitor! Try switching pages in the left menu a couple of times and clicking on the map; it does come alive quickly for me then!

May I ask why you are using the panel if you are using it on another monitor anyway? Are you using the flightplan import feature? Keep in mind that the desktop and/or web app version of the Charts app performs way better and has lots more features.

Kind Regards,
Malte

Yes I use the import/feature. Also I wear glasses when playing, and having to keep switching glasses when having to go from monitor to the phone app is annoying, and ruins my enjoyment of the sim. Hence why I have it on my 2nd monitor overlaying the side view out of the cockpit.
Hopefully it will fix itself.
I just don’t know why this has started happening all of a sudden?
MSFS hasn’t updated, I haven’t changed anything. Although I have added the FBW A380. Hmm! I will remove it, and see if that fixes it?
I will let you know.

I’ve removed the A380, and cleared the cache, and I’ve even reinstalled Navigraph. Still I’m not able to pan the map.

Hi…,

As Malte said, I am able to drag the In-Game Panel to another monitor, and after a few seconds pan charts. Note it takes a few seconds for this to enable.

We have not chanhed anything in the In-Game Panel.

If this still doesn’t work for you, we can only suggest running Charts on your second monitor, which will have better performance than running under In-Game Panel.

Otherwise maybe wait for a new release of the simulator.

Cheers
Ian

Yeh, Though my version the panning stays locked up!
I’ve given up on it now. I’ve been using this feature for coming on 2 years, so I’m just use to using it.
I mainly use it to export my flight plan to the aircraft. As I fly the CJ4 a lot, it doesn’t always import the FP, and I have to use the ingame Navigraph Charts to send it to the CJ4.

Maybe one day it will start working?
But still as it stands, the FP export is working.
I was hoping it was just a server issue as this started when I had the issue of selecting VFR was clearing my flightplan

Thank you for your understanding.

Happy flying

Ian

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