How to link Simbrief to Navigraph

No idea if this is the right area for this but - A32NX, flypad linked to simbrief account - when I go to the map part of the flypad, it says demo data only for navigraph and needs a ultimate account (which I have). Also I seem to be logged out of the navigraph maps back to demo hourly which is wildly annoying!

Any help or advice gratefully accepted!