I just paid for the ultimate annual plan, but my registration still says I am on the FMS plan.
Hi,
There seems to have been a problem with your upgrade. We have found and resolved an issue in our code.
We have refunded your upgrade now. If you can confirm you have received the refund, then please go ahead and upgrade now, this time it should work (and it should be immediate).
Sorry for the hassle.
Regards,
Stephen