A few monts ago, I bougth an annual subscription for FMC data only.
Now I want to upgrade it to get charts as well, but I am unable to do so.
When I go to my account, it says I have already an Ultimate monthly subscription, which is neither what I purchased (FMC data yearly) nor what I want (Ultimate yearly).
If I try to load charts, it says that I have only FMC data load rights, but does not offers to upgrade.
How can I escape from this mess ?