FMS Data Manager crashes when trying to update AIRAC

Navigation Data FMS Data Manager
1

This happen to me just now, when downloading start tomprocess, the fms data manager crash

2

help me please
20210226-012645.log (11.1 KB)

3

Hello Ryzkydo! Welcome to the forum.

Please confirm that the folder located at C:\ProgramData\Navigraph\FMSClient contains the below files:

image

If you want the new AIRAC cycle as soon as possible, please download it manually from the website at Your account > Downloads > FMS Data Manual Installation

Thank you for your patience!

Regards,
Malte

4

hi. thx for reply. i already downloaded manually, and it works fine. but i want auto update working properly as well.
yes it exactly the same with cointains above, then what should i do?

5

Does the issue still persist? Please answer the following questions:

  1. Are you behind a proxy?
  2. Do you have the correct timezone set in your system?
  3. Have you tried using a cellular internet connection (no router/modem, just direct connection using phone for example)?

Regards,
Malte