Here is the requested screenshot ^
Hi Matthew,
you have any other issue but no data issue now … you see on the data of the both nav1, nav2 files that the FMS Data Manager has updated the data correctly. You can also check this by yourself, when you simple open the cycle_info.txt file with Notepad or similar else. You will see that you have 2309 installed …
What I assume is, that you haven´t installed the FFA320 for XP12 correctly as I have mentioned in my first post. The default folder are different to that what you have. When I open the ZIP file, after the download of the FFA320, i see two folders:
So, I only must copy&paste these two folders into the XP12-root folder and thats it. When I do this, I see an additional folder in the <xp12-root>\Aircraft folder called FlightFactor A320 ultimate
This is completely different to your structure, because you have an additional folder called FlightFactor and also another sub-folder name for the FFA320. So, I´m not sure, if the base installation is correct …
But what I can say now (and again, you can check this by yourself, when you open the cycle_info.txt file), that the data are installed correctly in the correct (in your) location. So you have any other issue but it´s not a data issue or a wrong mapping issue now from the FMS Data Manager. Sorry.
Cheers,
Richard
Richard,
I will contact Flight Factor at this point to see what the deal is.
Regards,
Matthew
Thank you for your help anyways
Matthew, I would first try to install the FF into the default folder, as the setup recommend before I contact FF. I´m pretty sure, that you have any mismatch in the FF file structure. So delete the FF folder and re-install it completely into the default folder. After that remove the FF-entry in the FMS Data Manager, Save it and press on the SCAN button.
The FMS Manager should detect the XP12 FFA320 automatically (if you really use the standard-default folder structure).
Cheers,
Richard
Richard,
I changed the path and got rid of the “Flight Factor” folder. I also updated navigraph pathway. I updated the FMS data and then I updated the aircraft. I still get the same effect where the updated nav data in the FMS goes back to default.
Regards,
Matthew
Matthew, I don´t mean renaming of folders - I mean, delete the complete FF folder and re-install it from scratch, means install the XP11 version and make the update to the XP12 version. As I have shown in my folder screenshot. There are two folders Aircraft and Resources both should be placed into the XP root folder.
Also, what is possible that you have two installations and you select the “wrong” one on the aircraft selection menue. I´m pretty, pretty sure that something went wrong on your system and you have a miss-configuration somewhere. What I can exclude now is, that this is a data issue or a wrong mapping issue in FMS Data Manager (at least, when you use your initial structure).
Sorry,
Richard
Richard,
You can’t install the XP11 version and update it to XP12 version. It doesn’t work like that. There’s a completely different XP12 version in the X-Plane store that is installed using the X-Updater-Client. The extra folder named FligthFactor was there because that is just how the X-Updater-Client installed it. What should I do from here?
Regards,
Matthew
^ My response is above
Right, I have used exactly this instruction but I haven’t the additional folder structure that you have.
I will remove my installation and will try it again, to see what happens.
Cheers
Richard
Hi again Matthew,
ok, I have now completely uninstalled my FFA320 XP12 installation and have installed it again via the X-Updater.
First you are right - the folder structure is differ to XP11 and I will update the autoscan pattern for XP12 in the next cycle. But I have done exactly what you have done, I have mapped the FFA320 XP12 manually and I can´t reproduce your issue.
Here, my installation now after the re-installation - the structure is identically to your structure:
<my XP12 root folder>\Aircraft\FlightFactor\Airbus-A320-Ultimate-12-extended
Here, the ident page after the initial installation - it´s AIRAC 1702:
Than I have mapped the FFA320 XP12 addon manually in the FMS Data Manager:
I have moved the mouse-pointer on the line to see the exact/full path - you see it´s
<my XP12 root folder>\Aircraft\FlightFactor\Airbus-A320-Ultimate-12-extended
so the same as above.
Now, I have updated it
Starting XP12 and here what I see on the ident page on the FMS:
You see, the cycle is changed now to 2309, as expected …
Sorry Matthew but I´m still sure, you have any glitch on your system because when you follow exactly these steps, it should work as you see.
Cheers,
Richard
Richard,
You and I are now on the same page now! My FlightFactor A320 is updated to airac cycle 2309 Rev 1. It shows 2309 rev 1 on the FMS when the A320 is loaded up. Now would you mind to update your FF A320 and see if your FMS Nav data goes from 2309 rev 1 back to 1702 after you update the aircraft? I’m curious if yours goes back to default like mine does.
Best Regards,
Matthew
Hi Matthew,
when you update the FF the data will be automatically reset to the default cycle. This is absolutely normal … it’ like a fresh installation.
So, when ever you use the X-Updater, you must re-install the AIRAC cycles for the specific addon, even it shows the right cycle in the FMS Data Manager.
But again, that has nothing todo with us, this is an X-Updater feature. When you use it, the navdata files will also be overwritten it seems.
So, the steps should be:
- Update the X-Plane addon via the X-Updater
- Re-install the AIRAC cycle via the manual setups or the FMS Data Manager
… and of course for that, you need an active subscrption or you can use a backup before you have started the updater.
I hope we have found the issue, and its clear now … the X-Updater overwrittes all files, also the navdata files and therefore you get always the default cycle after an update.
Cheers
Richard
Richard,
Ok that’s what I was wondering this whole time! My 757 and 767 airac cycles stay updated even after updating the aircraft. However the A320 seems to be a different story. The nav data goes back to default after updating the aircraft. So all is normal I guess. I thought I had a problem but I guess I do not. Thank you for your help Richard! You’ve been excellent and the support and speedy responses have been awesome!
Regards,
Matthew
Thanks again for your help!
Matthew, thank you very much for your kind wirds. Customer relationship, good customer relation ship is one part of our job from all here in the team and it was a pleasure to help you even when the answer was so simple but this updater is also new for me and I have never used at till this posting … therefore also the limited knowledge about it.
Anyway, whenever you have a question, don’t hesitate to contact me/us again. We try to help where we can - everyone here in our team
Have a nice day and thanks again
Richard