Hi there
The Pakistan airport Shahjalal / VGHS is still missing in your data.
Why is that?
It seems as you still use the old outdated ICAO: VGZR for the same airport, which unfortunately makes mishmash to our other plugins with the correct updated ICAO: VGHS.
Regards,
Morten
Hi Morten,
Welcome.
No, we have VGHS in our databases and not VGZR.
Please provide screenshots of where you find this is not the case using Guide to posting Screenshots.
Cheers
Ian
… additional to Ian’s request, please post at least the minimal requirements that we can support you:
Which sim?
Which addon(s)?
As Ian wrote, we provide the correct ICAO code so it must be something on your system. But without such basics we can only give you a general answer that we have the right ICAO code VGHS in our database.
Cheers
Richard
Hello both
Thanks for your response.
First of all, these are my relevant data in this context:
Sim: P3Dv4.5
Main aircraft i use: PMDG, B777-200
ATC/Flight planner: PRO-ATC/X
Additional flight planner: Online Flight Planner.
Regarding the Online Flight Planner, I’m using this particular plugin to implement more profound data into the flight plan than PRO-ATC/X is able to manage to deliver (ex. amount of fuel and flight duration).
So I start with the Online Flight Planner and make a calculation in there and achieve a *.pln file which I then import into the flight planner of PRO-ATC/X.
With the Online Flight Planner, however, I will then in some rare cases as this current case with VGHS get an announcement saying: “Airport not found” as shown on this screenshot:
Mind you here that Online Flight Planner also use your AIRAC cycle in order to achieve the most correct calculation.
Some time ago I had a similar problem with LPPR and I emailed the Online Flight Planner support with these words:
Me: “Hello friend
Suddenly there’s a problem with any route going to Porto Intl. LPPR. Announcing irrational errors, no matter of witch route that LPPR is connected with.
Would be nice if you could sort this out.”
Support answer:
“Hello,
The actual route planning is based on third party service which means I can’t do anything to get it fixed. Thank you for your understanding!”
In other words, the supporter claims that his data is based on the relevant and current Navigraph cycle data.
So according to the answer from the support the Navigraphs database would be one of the references to errors in this example and in the current case with WGHS.
Cheers,
Morten
Hi Morten,
You suggest our database have VGZR instead of VGHS. Please open your PMDG B777 and provide a screenshot showing any error with VGHS.
You suggest that Online Flight Planner uses Navigraph Data. I am not aware of this. Please provide documentation confirming this. If you are getting an error that Airport VGHS is not found, I suggest you raise that with Online Flight Planner
Cheers
Ian
Hi Ian
I’m not definately concluding that it’s your responsability. Could However be an option…
Regarding to Online Flight Planner, please have a closer look into the screenshot provided, and you’ll see your Navigraph Cycle present there.
Cheers,
Morten
I see AIRAC Cycle 2204. I don’t see any reference to Navigraph?
Ian
Ha! Okay, who would your competitors be anyway, not doing their work properly according to your standards…?
You advise us our data is incorrect, then you show the problem is in a third party program. At the bottom of their page you will see the plans come from Routefinder, not Navigraph.
How did you go with the the PMDG reference to VGHS?
Ian
Hi Morton,
I guess we can cut this long discussion - as Ian and I have said to you, VGHS is included in our database and we provide this ICAO code with our Jeppesen data. Ian had also posted a few screenshots from the PMDG, where you clearly see that VGHS is included and selectable/useable.
To the Online-Flight-Planner:
We don´t support this tool - means the data doesn´t come from us, nor from Jeppesen. When you read this page carefully you will find following on the bottom of the page:
The flight plan based on the free version of RouteFinder (RouteFinder (free) - direct link). This tool is ALSO NOT using our data, nor the Jeppesen data - RouteFinder uses their own data from ASA-Link which uses any other data provider but not Jeppesen. When you click of the RouteFinder link, you will also see that you can set the cycle-number here so the Online Flight Planner only re-direct the information what you entered in the form to the RouteFinder and the RouteFinder returns a result.
In all cases, no data from us will be used. Believe it or not - again, we don´t provide the Online-Flight-Planner with our data, we also don´t provide RouteFinder with our data. So both has nothing todo with us
So, this statement is simple wrong - there is nowhere any information, that anyone use Navigraph as database.
So, I hope it´s clear now … we don´t provide data to the Online-Flight-Planner nor do we support this online-tool. Thats it - very simple …
And here the answer - this is an issue in the Online Flight Planner as you see:
Cheers,
Richard
Thanks guys for clearing this up!
Rather shocking as it turns out, that this planner isn’t reliable at all!
Do you perhaps have any other planner you can recommend that can be imported into PRO/ATCX…?
Cheers,
Morten
Morten,
Naturally we’d recommend you to use SimBrief.com which is our own flightplanning product.
Regards,
Stephen
Okay, I’ll have a look see…
But will a resulting file from your app be able to be imported into PRO/ATCX?! Othervise it would be useless for me.
Cheers,
Morten
Yes. It seems like Pro ATC X can import an FSX .pln file, and SimBrief can export such files. Or you can just copy paste the route string from SimBrief as shown here: Creating a flightplan using SimBrief and SimBrief Downloader for ProATC X Tutorial - YouTube
Regards,
Stephen
Many thanks Stephen!!
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