Constantly Logged Out

[skysail]

@geekle

I’ve tried to use Navigraph app on my Macbook in the past 12 hours or so and it was logged out both times. I was doing nothing in Navigraph, apart from alt-tabbing to use it.

Internet connection, currently up for over 7 days and a 100/40 stable connection.

Hi! Unfortunately, it is hard to tell anything from the logs. From our side, everything looks normal!
However, please see this topic and the specific post:

Navigraph app keeps signing me out

Hi again! No, we have not made any changes that should affect this. Nor have we identified any issues on our side yet, but we are looking into it and trying to reproduce it ourselves. In the meantime, here is an updated version! It only contains a minor update and we are not sure if it will fix the issue or not, but we want to know if it works better for you guys! Windows | macOS Please report back if you see the same issues with this version. Kind Regards, Malte

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@Fordson04

Also navigraph hub will tell me to log in and I do and then it says access denied you must have an active subscription, even though I do.

This is a different issue. Please see this topic and specific post:

Denied Access

Hi guys please download this version which will log what is going on Kind regards, Markus

Kind Regards,
Malte